Supar Baje (suparbaje.com) takes your privacy seriously. This Privacy Policy explains in detail how we collect, use, and protect your personal information.
By using the supar baje website or mobile app, you are considered to have accepted this Privacy Policy. Please read the full policy before using our services.
In Brief: Supar Baje does not sell your data. It is used solely to improve our services and fulfill legal obligations.
This Privacy Policy is part of our Terms & Conditions Applies in conjunction with the above. In the event of any conflict, the Terms & Conditions shall take precedence.
2
What Information We Collect
Supar Baje may collect your information in several ways. Full details are provided below:
Information you provide directly:
- Name, email address, phone number
- Date of Birth & Gender
- Residential Address
- Identity Verification Documents (NID, Passport)
- Payment account details (number, name)
Automatically Collected Information:
| Data Type |
Why It Is Collected |
| IP Address |
Security Verification & Fraud Prevention |
| Browser & Device Information |
Service Quality Improvement |
| Login Time & Activity |
Account Security |
| Gaming History |
Responsible Gaming Monitoring |
| Transaction History |
Financial Records & Legal Obligations |
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How We Use Your Information
Supar baje uses your information for the following purposes:
- Account Management: To complete registration, login, and identity verification processes.
- Service Delivery: To facilitate gameplay, betting, deposits, and withdrawals.
- Customer Support: To resolve your issues and respond to your queries.
- Security Assurance: To prevent fraud, hacking, and other illegal activities.
- Legal Obligation: To comply with regulatory authority guidelines.
- Responsible Gaming: To identify signs of gaming addiction and provide appropriate support.
- Marketing: To send you relevant offers and promotions, with your consent.
We never sell your data to advertisers. If you'd prefer not to receive marketing emails, you can opt out at any time.
Supar baje may share your information only in the following circumstances:
- Service Provider Partners: Payment processors (Mobile Pay, Nagad, Rocket), game software providers, and KYC verification partners. They receive only the information necessary to perform their services and are required to comply with our Privacy Policy.
- Legal Authority: Upon court order, government directive, or request from law enforcement agencies.
- Business Changes: In the event of a company merger or acquisition, provided the new owner adheres to the same Privacy Policy.
Outside of the cases listed above, Supar Baje never shares your information with third parties. Your data is held in trust with us.
5
Data Protection Methods
Supar baje uses industry-leading technology to keep your data secure:
- SSL Encryption: All communications on the website and app are encrypted with 256-bit SSL.
- Firewall Protection: Servers are always protected by advanced firewalls.
- Two-Factor Authentication: Two-factor authentication for sensitive account activities.
- Regular Security Audits: Regular security audits conducted by independent third parties.
- Staff Training: All staff receive regular training on data protection.
Please note, however, that no online transmission can be guaranteed 100% secure. Keep your password strong and never share it with anyone.
Supar Baje's website and app use cookies and similar technologies. Cookies are small text files stored on your device.
The cookies we use:
- Essential Cookies: Used for login sessions and security purposes. These cannot be disabled.
- Performance Cookies: To monitor site speed and performance.
- Preference Cookies: To remember your language and theme preferences.
- Analytics Cookies: To analyze site usage data (with your consent).
You can manage cookies through your browser settings. However, disabling essential cookies may cause some features to not function properly.
Every Supar Baje member has the following rights regarding their personal data:
- Right to Access: You can request to view any personal information we hold about you.
- Right to Rectification: If any information is incorrect, you may request a correction.
- Right to Erasure: In certain circumstances, you may request that your data be deleted.
- Data Portability: You can request a copy of your data in a structured, machine-readable format.
- Right to Object to Processing: You may object to the use of your information for specific purposes.
- Marketing Opt-Out: You can opt out of marketing communications at any time.
Supar Baje is strictly for adults (18+). We do not knowingly collect personal information from anyone under the age of 18.
If we become aware that a minor has registered by mistake, the account will be closed immediately and all associated data will be permanently deleted.
If you believe a child or minor is using supar baje, please notify us immediately.
We retain your data only for as long as necessary. The general guidelines are outlined below:
- Active Account: All necessary data will be retained for as long as your account remains active.
- Closed Account: After account closure, transaction records are retained for up to 5 years as required by law.
- KYC Documents: Retained in accordance with regulatory authority guidelines.
- Marketing Information: Opting out removes your data immediately.
Once the retention period expires, your data is securely deleted or anonymized.
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Privacy Policy Updates
Supar Baje reserves the right to update this Privacy Policy as needed. In the event of any changes:
- The last updated date on this page will be revised accordingly.
- For significant changes, registered email addresses will be notified.
- Continued use of the service after any changes will be considered acceptance of the updated policy.
We recommend checking this page regularly to stay up to date with our latest policy.
For any questions, complaints, or requests regarding this Privacy Policy, please contact us:
Requests for erasure, correction, or data portability will be addressed within 30 business days following identity verification.